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Knowledge management

Living Knowledge Base

SOPs, playbooks, onboarding, post-mortems. Structured so new hires walk themselves through week one without a Slack DM. Claude answers from the KB when pages are stale.

Inside NotionConnected toolsSOPs DBPlaybooks DBOnboarding pathsGlossaryPost-mortems DBClaude (ask-the-KB)Slack bot (/kb)Intercom / HelpGitHub docs syncLiving Knowledge BaseClaude answers from the KB. Stale pages auto-flag themselves.n8n engine2 workflows moving data

Time saved

~4 hours/week of "where is X" Slack questions. ~2 weeks faster onboarding per new hire.

ROI

A single new hire who onboards in week 1 instead of week 3 is worth ~$12,000 in salaried time recovered. Multiply by annual headcount growth.

Who actually runs this

Industries where this automation earns its keep.

We build to industry, not to headcount. If your world looks like any of these, this one works as-is.

Education and training
Learner intake, cohort ops, content updates, certification tracking.
Professional services firms
Proposals, retainers, status decks, resource allocation under one roof.
B2B SaaS
Pipelines, PQL scoring, in-app and out-app ops in one layer.
Legal and professional services
Intake, matter ops, conflicts, billing handoffs without the copy-paste.

Want this wired up for your team?

Book a 30-minute walkthrough. You keep the architecture map regardless.